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 Natural stone, Replica stone, tiles & Interiors specialist

Aldridge Flooring & Interiors

Terms and conditions


Please read carefully.

The following terms and conditions apply to all transactions with Aldridge Flooring Company.

The placement of an order confirms your acceptance of these terms and conditions.


All goods are sold subject to acceptance of their natural colour variation and stated sizes are nominal.


Payment50% deposit required on every order. (Only on orders that require over 2 weeks delivery)

Remaining Balance: Debit/Credit Card or cash prior to delivery. Cheque are accepted and

must clear at least 5 working days prior to delivery.

All goods remain the property of Aldridge flooring company until paid for with cleared funds.

Estimate for underfloor heating devimat is subject to change prior to exact room drawings

PricesPrices are subject to alteration without prior notification.

Unless otherwise stated in writing all prices quoted are exclusive of vat. Quotations

are valid for 30 days from issue date.

VAT rate is subject to change (Set by Government)

3. ORDERSWhilst every care is taken when placing your order, please satisfy yourself of the accuracy

of the colours and quantities stated in this estimate. If you are in any doubt or have any questions

please contact us immediately.

The buyer will be responsible for ensuring sufficient quantity of tiles are ordered to cover the required area.

If orders cancelled 15% of deposit will be retained for credit card/administration

Cancelled orders will incur a collection and transport charge of £40.00 plus 20% handling

fee once the original order has been dispatched

Special orders direct from factory If Cancelled Once delivered to uk will incur a collection and

transport charge of £40.00 plus 30% handling fee once the original order has been dispatched.

Previous order

We cannot guarantee that we will be able to supply the same batch for any subsequent orders

of the same tile.

4. CLAIMSTiles cannot, under any circumstances entertain any financial demands from the customer

for late or incorrect delivery.  We always recommend that you do not book a tiler until you

have had the tiles delivered.

No claims will be accepted after installation.

5. Delivery & Returns

Delivery Delivery on all orders £40.00 up to 45m² . For any stock item we hope to deliver it within

3-5 working days, for non stock items located in Italy or Spain please allow up to 2weeks.

It is your responsibility to sign for the correct number of packages as shown on the invoice.

Any shortage must be noted on the consignment and it will be your responsibility to notify

us within 48 hours from delivery.

Any goods signed for are deemed as being accepted in good condition, we cannot accept any

responsibility for damaged goods once the items have accepted and signed for.

ReturnsYou can return tiles as long they are not special 1 off orders i.e(Non Stock Items), complete boxes

of tiles to us within 1 month from the date of purchase and providing the boxes are still in good condition.

A collection charge of £40 and a handling charge of 20% would be added to anything you wish to return.

We are able to arrange the collection/ restocking, alternatively if you can send the goods back via your

own means you would only be charged the 20% handling fee thus saving yourself the collection charge