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Natural stone, Replica stone, tiles & Interiors specialist
Aldridge Flooring & Interiors
Terms and conditions
TERMS AND CONDITIONS
Please read carefully.
The following terms and conditions apply to all transactions with Aldridge Flooring Company.
The placement of an order confirms your acceptance of these terms and conditions.
1. DESCRIPTION AND INFORMATION
All goods are sold subject to acceptance of their natural colour variation and stated sizes are nominal.
2. PAYMENT AND PRICES
Payment50% deposit required on every order. (Only on orders that require over 2 weeks delivery)
Remaining Balance: Debit/Credit Card or cash prior to delivery. Cheque are accepted and
must clear at least 5 working days prior to delivery.
All goods remain the property of Aldridge flooring company until paid for with cleared funds.
Estimate for underfloor heating devimat is subject to change prior to exact room drawings
PricesPrices are subject to alteration without prior notification.
Unless otherwise stated in writing all prices quoted are exclusive of vat. Quotations
are valid for 30 days from issue date.
VAT rate is subject to change (Set by Government)
3. ORDERSWhilst every care is taken when placing your order, please satisfy yourself of the accuracy
of the colours and quantities stated in this estimate. If you are in any doubt or have any questions
please contact us immediately.
The buyer will be responsible for ensuring sufficient quantity of tiles are ordered to cover the required area.
If orders cancelled 15% of deposit will be retained for credit card/administration
Cancelled orders will incur a collection and transport charge of £40.00 plus 20% handling
fee once the original order has been dispatched
Special orders direct from factory If Cancelled Once delivered to uk will incur a collection and
transport charge of £40.00 plus 30% handling fee once the original order has been dispatched.
We cannot guarantee that we will be able to supply the same batch for any subsequent orders
of the same tile.
4. CLAIMSTiles cannot, under any circumstances entertain any financial demands from the customer
for late or incorrect delivery. We always recommend that you do not book a tiler until you
have had the tiles delivered.
No claims will be accepted after installation.
5. Delivery & Returns
Delivery Delivery on all orders £40.00 up to 45m² . For any stock item we hope to deliver it within
It is your responsibility to sign for the correct number of packages as shown on the invoice.
Any shortage must be noted on the consignment and it will be your responsibility to notify
us within 48 hours from delivery.
Any goods signed for are deemed as being accepted in good condition, we cannot accept any
responsibility for damaged goods once the items have accepted and signed for.
ReturnsYou can return tiles as long they are not special 1 off orders i.e(Non Stock Items), complete boxes
of tiles to us within 1 month from the date of purchase and providing the boxes are still in good condition.
A collection charge of £40 and a handling charge of 20% would be added to anything you wish to return.
We are able to arrange the collection/ restocking, alternatively if you can send the goods back via your
own means you would only be charged the 20% handling fee thus saving yourself the collection charge